Troy on TiVo

Today I wanted to record a show on the History channel, but Tivo had the schedule wrong. I submitted a report to Tivo, and got this friendly email back. I'll blog again if and when the issue gets fixed or not.

Thank you for making us aware of your lineup issue!
A TiVo Lineup Specialist will work to correct your lineup issue. This
typically takes five to seven business days. Most lineup changes are downloaded to
your DVR automatically during a daily connection. We will contact you if we
need further information, or if you need to repeat Guided Setup.
Thank you for being part of the TiVolution! We look forward to helping you.
Remember you can visit our support site at:
http://www.tivo.com/support
On this site you can search for a solution to your issue, access visual
step-by-step instructions, as well as view answers to frequently asked questions
(FAQs) on topics such as: setup issues, channels not changing, and channel
lineup discrepancies.
You can also make changes to your own account by visiting
http://www.tivo.com/manage
Here you can update your credit card, view your billing history, transfer
your service from one DVR to another, change your billing option to Product
Lifetime Service and more!

Sincerely,

TiVo Customer Support

Shameless plug: if you activate a new Tivo, please use my email address so I can get the referral points. Simply use [tpullis at yahoo dot com]. If you have already activated, please contact me with your 15 digit service number so I can get the referral. Much appreciated!