Troy on TiVo

A recent MSNBC article describes one woman's failed attempt to setup her new TiVo. She struggled for 5 hours with the instructions and online video setup guides before throwing in the towel and giving up. The next day she had the cable company out to complete the setup, and still ran into problems with the final service activation step using the phone line. So she went out and bought the TiVo Wireless G USB Network Adapter for $65 at BestBuy and that worked. She admits that she's not very comfortable with TV electronics setup, so maybe she should have hired the Geek Squad from square one and avoided this bad experience altogether. What other local services besides the Geek Squad and cable company will make house calls for a TiVo setup at a reasonable cost?